Working with BrainStorm
BrainStorm's keys to customer success are rooted in our holistic approach. Our best practices take organizations through the user journey. Prior to submitting a proposal, our team conducts a discovery and end-user needs assessment. We recommend proactive, on-going communications planning, which is supported by a robust set of messaging tools and resources. Our solution set includes:
- Our comprehensive training platform, QuickHelp™
- In person and online instructor-led training, including Tip-n-Tricks demonstrations and hands-on sessions
- Our reference guides, Quick Start Cards in print or electronic form
- A dedicated Customer Success Manager to help guide our customers through every step of the adoption process.
BrainStorm has all the adoption tools to help your customers get the most out of their software purchase.