Access Community Health Network Reduces Phishing Risk by Over 50% with BrainStorm Threat Defense

Challenge

We talked with Mike Baran, CIO at Access Community Health Network about his success and challenges dealing with security threats in such a highly regulated industry and at such a volatile time in technology’s evolution.

As a healthcare organization operating under constant audit pressure, ACCESS needed to reduce human-based security risk and prove it with data. While heavily invested in Microsoft security tools, they lacked a consistent and effective way to train users, measure behavior change, and identify repeat offenders.

Previous training solutions were overly technical and failed to engage non-technical staff, leaving ACCESS with high phishing failure rates and limited visibility into where risk persisted.

Solution and offer

ACCESS’s story is one many security teams recognize: people are still the easiest way for threats to get in (the human element is still involved in nearly 70% of breaches*), and leaders want proof that things are actually improving. Threat Defense is built for that reality.

Threat Defense combines realistic phishing and malware simulations, role-relevant training, and built-in reporting into a single solution. Security teams can run ongoing campaigns, track repeat offenders, and quickly see where risk is concentrated across the organization. The result is a program that’s easy to manage, easy to explain to leadership, and focused on changing behavior, not just checking a box.