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Help your portfolio scale faster—with higher adoption and lower churn

BrainStorm helps your portfolio companies accelerate onboarding, increase usage, and improve customer retention—delivering measurable gains in ARR and customer LTV across the board.
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Adoption is the first step to a resilient, high-performing portfolio

Adoption fuels the metrics that matter most—including retention, expansion, and lifetime value. Without it, even great software can fall flat. BrainStorm helps your portfolio companies scale adoption with turnkey training and engagement that drives real, lasting usage.

Accelerate portfolio-wide growth

Adoption is the engine behind renewals and expansion. BrainStorm ensures your companies drive product usage, reduce churn, and realize revenue faster.

Increase retention & net revenue expansion

Companies that nail product adoption outperform on NRR. BrainStorm helps your portfolio companies build the habits that lead to stickier usage, upsell, and advocacy.

De-risk product investments

SaaS feature velocity is high—but feature adoption is low. BrainStorm ensures your companies' product innovation reaches and activates the end user.

Reduce support costs & improve CS efficiency

Better trained customers mean fewer tickets. BrainStorm shifts CS from reactive support to proactive success—at scale.

Fast implementation, low overhead

BrainStorm is built for fast rollout and minimal lift. Your portfolio companies can take customers to go-live quickly and help them see ROI in weeks, not months.

Data you can track across the portfolio

Benchmark product engagement, training completion, and activation rates across companies. BrainStorm gives you measurable insight into customer health portfolio-wide.

By implementing BrainStorm, we've slashed our go-live timeline by an impressive 100 days and bolstered logo retention by 14 points. Undoubtedly, this initiative stands as a cornerstone of our revenue expansion narrative."

Peter Osberg
Peter Osberg

CEO, Fishbowl

  • Your portfolio companies build high-quality user engagement sequences; their customers just hit "send."
  • Empower your portfolio companies to assemble, distribute, and measure dynamic customer training content.
  • Connect customer usage, training and engagement data to get a clearer-than-ever picture of what's driving success.

From first use to long-term value—BrainStorm automates critical adoption milestones

Adaptive Workflows

Each of your portfolio companies can quickly turn existing training content into dynamic, scalable training worklows—complete with videos, automated email cadences, live events, and surveys—to improve client ramp-up and drive long-term retention.

Course Authoring

By the numbers

See Brainstorm's Impact

Fishbowl (a leading ERP solution) transformed its customer onboarding process with BrainStorm. As a result, Fishbowl was able to:
57%
Onboard 57% of customers without human intervention
-51%
Reduce implementation support calls by 51%
+14%
Increase logo retention by 14 points
-100
Shorten customer onboarding by 100 days
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Build a resilient portfolio when you automate adoption.

Accelerate onboarding, activate users, and drive adoption of new features—all with the next wave of the product academy.

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