Adoption is the engine behind renewals and expansion. BrainStorm ensures your companies drive product usage, reduce churn, and realize revenue faster.
Companies that nail product adoption outperform on NRR. BrainStorm helps your portfolio companies build the habits that lead to stickier usage, upsell, and advocacy.
SaaS feature velocity is high—but feature adoption is low. BrainStorm ensures your companies' product innovation reaches and activates the end user.
Better trained customers mean fewer tickets. BrainStorm shifts CS from reactive support to proactive success—at scale.
BrainStorm is built for fast rollout and minimal lift. Your portfolio companies can take customers to go-live quickly and help them see ROI in weeks, not months.
Benchmark product engagement, training completion, and activation rates across companies. BrainStorm gives you measurable insight into customer health portfolio-wide.
"By implementing BrainStorm, we've slashed our go-live timeline by an impressive 100 days and bolstered logo retention by 14 points. Undoubtedly, this initiative stands as a cornerstone of our revenue expansion narrative."
Peter Osberg
CEO, Fishbowl
Communications
Learning
Analytics
Your portfolio companies build high-quality user engagement sequences; their customers just hit "send."
Empower your portfolio companies to assemble, distribute, and measure dynamic customer training content.
Connect customer usage, training and engagement data to get a clearer-than-ever picture of what's driving success.
Each of your portfolio companies can quickly turn existing training content into dynamic, scalable training worklows—complete with videos, automated email cadences, live events, and surveys—to improve client ramp-up and drive long-term retention.
With behavior-based triggers and intelligent branching, each of your portfolio companies can automate and personalize every step of the customer journey—from onboarding through long-term product adoption. As clients take actions or meet milestones, the experience adapts in real time to keep them engaged and progressing.
Each portfolio company can streamline onboarding and enablement by transforming manual meetings into polished, scalable events—delivering essential information to every new client or partner with consistency and impact.
Each of your portfolio companies can layer pre-scheduled emails into their onboarding and training Flows to keep customers engaged at every step. With inactivity triggers, they can automatically prompt clients to re-engage and move forward—ensuring no one falls through the cracks.
