Reach More Users with Intelligent Communication Tools

Run effective campaigns using customizable templates or create your own using our intuitive editor. Target users in Teams, email and more!

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Customization

Create personalized communications to align with your brand or choose from one of our time-tested optimized templates. Increase performance using custom subject lines, tags, and sender names.

Reach and activate unengaged users

Reach users who haven't made it into the product with messages that highlight the benefits and value they care most about.

Increase your email open rates

Send users relevant tips and tricks through engaging emails from recognized senders and company domains.

Optimize your campaigns

Use email performance metrics to better understand what gets users to open emails so you can improve future campaigns.

“

We first looked at BrainStorm as a short-term training solution, but as we continued to work with them, it became clear that they would become part of our long-term strategy."

Russell Rogers

Project Manager, City of Naperville

What communications capabilities exist in BrainStorm?

BrainStorm is much more than a library of communications templates. In our platform, you can build, send, and measure all user communications, with the following features:

WYSIWYG email editor
Microsoft 365 Teams messaging
Email and message templates
Saved email building blocks
The ability to select sender name and email address
Campaign tracking

With BrainStorm, you no longer have to rely on other teams to get the word out to users. Use BrainStorm communications to send small, frequent tips and reminders that keep users engaged.

How customizable are emails in BrainStorm?

BrainStorm includes a rich yet simple-to-use email creation tool. You can modify an existing email template or build a completely custom email, including the look and feel, subject line, preview text, and more. Our WYSIWYG (what you see is what you get) email builder is intuitive and flexible.

How do you send emails using BrainStorm?

BrainStorm gives you the ability to send one-off emails to groups of users, schedule email campaigns, and set up triggers that fire off emails in response to specific user behaviors.

BrainStorm's "direct send" capability enables software vendors to create customizable emails that their customers can send to users from a recognized sender and domain.

Use BrainStorm to run digital adoption campaigns, get the word out about new features, invite users to virtual events, and more.

What email reporting is available in BrainStorm?

With BrainStorm, you can monitor key email metrics including open rate, click-to-open rate, clickthrough rate, and the total number of recipients. Measure the effectiveness of your emails and understand user engagement at a glance.