Resources

• Blog

  BrainStorm Wins Gold in the 2025 Brandon Hall

  BrainStorm recognized as Best Advance in Learning ...

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• Blog

  BrainStorm Earns G2 Winter 2025 Badges: a

  BrainStorm named a G2 Fall 2025 Leader, earning ...

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• Blog

  Meet the 2025 Stormies Winners: Powering the

  Discover the digital employee experience leaders ...

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• Blog

  From Haunted Clouds to Deepfakes: How to

  BrainStorm has been recognized as a 2025 Top ...

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• Blog

  BrainStorm Earns G2 Fall 2025 Badges: a

  BrainStorm named a G2 Fall 2025 Leader, earning ...

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• Blog

  BrainStorm honored by Talented Learning as a

  BrainStorm has been recognized as a 2025 Top ...

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• Blog

  BrainStorm launches two new AI training content

  BrainStorm launches AI Security and Productivity ...

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• Blog

  BrainStorm wins Company Culture award at 2025

  BrainStorm wins Company Culture award at the 2025 ...

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• Blog

  Driving Enterprise AI Adoption: A Leader’s Guide

  A comprehensive guide for leaders on driving ...

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• Blog

  SaaS Therapy Named #7 on the Top 50 Customer

  SaaS Therapy is honored as a top customer success ...

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• Blog

  BrainStorm honored as a 2025 Best Workplace by

  BrainStorm named one of Inc.’s Best Workplaces ...

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• Blog

  Security awareness and phishing simulation: the

  Learn how combining security awareness and ...

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• Guide

  [Guide] From software symptoms to solutions: Why

  This guide helps IT leaders and software vendors ...

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• Blog

  BrainStorm launches Threat Defense—simulated

  BrainStorm launches Threat Defense, a new ...

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• Webinar

  How Customer Success can turn education into

  Learn how Quickbase's Customer Success and ...

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• Blog

  The certification trap: What your customer

  Certifications look good—but real Customer ...

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• Blog

  As AI races ahead, are you leading the way?

  Stay ahead in the AI race by leading your ...

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• Webinar

  [Panel] Winning strategies for customer adoption

  Join leaders from Salesforce, Gong, and Pendo for ...

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• Infographic

  Microsoft Copilot Chat: Top use cases

  You probably already have access to Microsoft ...

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• Guide

  [Report] The ROI of customer education

  Is customer education worth the investment? Let's ...

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• Blog

  9 limitations of SCORM that are hurting your

  Discover why SCORM is becoming obsolete and how ...

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• Blog

  BrainStorm named a 2025 Top Performer in Customer

  BrainStorm recognized as 2025 Top Performer by ...

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• Blog

  Beyond pilots: Why 2025 demands AI adoption at

  Discover why 2025 is the pivotal year for AI ...

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• Blog

  How to align Customer Success and Customer

  Learn how you can better align Customer Success ...

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• Blog

  BrainStorm Recognized as a Grid Leader in

  BrainStorm has been named a Grid Leader in ...

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• Case Study

  IDEXX

  How Box became the #1 searched training topic by ...

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• Webinar

  Box education made easy: 6x your Box adoption

  Listen to Jon Herstein, CCO @Box and BrainStorm's ...

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• Blog

  6 ways Microsoft Copilot Chat outperforms ChatGPT

  Discover how Microsoft Copilot Chat outperforms ...

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• Blog

  BrainStorm named a G2 Spring 2025 Microlearning

  BrainStorm recognized as a G2 Leader in the ...

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• Blog

  BrainStorm named a G2 Spring 2025 Digital

  BrainStorm recognized as a G2 Spring 2025 Digital ...

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• Guide

  The ultimate customer LMS buyer's guide

  Searching for a customer LMS? Here's everything ...

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• Webinar

  How to build a successful technology onboarding

  Learn how J. J. Keller & Associates, Inc ...

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• Blog

  From backups to best practices: Strengthening IT

  Strengthen IT governance with our comprehensive ...

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• Case Study

  J. J. Keller & Associates, Inc.

  Learn how J.J. Keller & Associates, Inc. ...

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• Case Study

  WBM

  WBM has transformed client engagement and ...

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• Blog

  A Valentine's Day guide to winning end-users'

  Let’s talk about love—tech adoption love. Getting ...

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• Blog

  How to speed up customer onboarding: The 7

  This blog outlines seven key metrics to enhance ...

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• Blog

  7 deadly sins of M365 Copilot rollouts

  Discover the seven common mistakes organizations ...

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• Blog

  Thousands unite to pack over 1 million meals for

  BrainStorm leads a massive volunteer effort, ...

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• Blog

  13 predictions for Customer Success &

  Discover 13 predictions for the future of ...

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• Blog

  3 ways Microsoft totally nailed it with the

  New Teams enhances collaboration with Combined ...

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• Blog

  Rapid customer onboarding in B2B SaaS: How to

  Discover why rapid onboarding matters in B2B ...

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• Blog

  BrainStorm named a Brandon Hall Group Technology

  BrainStorm recognized as Best Advance in Learning ...

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• Webinar

  Exploring the LMS dilemma in Customer Education

  Join Maria Manning-Chapman to explore the common ...

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• Blog

  BrainStorm named a 2024 Top Customer LMS by

  BrainStorm named a 2024 Top Customer LMS by ...

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• Blog

  The definitive guide: End-user experience

  Learn 6 key strategies for how IT teams can ...

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• Blog

  Keep your renewal off the chopping block

  Don't hold your breath for a renewal. Learn how ...

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• Webinar

  Snagit Essentials

  Join BrainStorm and TechSmith to explore some of ...

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• Case Study

  Copilot for Microsoft 365

  BrainStorm drives 50% increase in Copilot for ...

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• Webinar

  Enhancing Customer Journeys from Day 1 with

  Join Kristi Faltorusso, CCO at ClientSuccess, for ...

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• Guide

  The 2024 best AI tools for L&D content

  Learn more about the best AI tools that L&D ...

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• Case Study

  Masco

  Masco uses BrainStorm to successfully launch ...

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• Webinar

  Transformation—not information: How to make

  Join Donna Weber, a Customer Success thought ...

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• Case Study

  Fishbowl Inventory

  Fishbowl reduced onboarding time and support ...

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• Guide

  Your definitive guide to Microsoft Copilot— and

  The ins and outs of Copilot don't have to be ...

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• Webinar

  New metrics for customer education - and how to

  Join seasoned B2B tech customer education leader, ...

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• Blog

  The 2024 Stormies awards presents: The digital

  Discover the digital employee experience programs ...

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• Blog

  The 2024 Stormies awards presents: The digital

  Discover the digital employee experience leaders ...

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• Webinar

  Zoom, Teams, and Webex

  Best practices for teaching end users when to use ...

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• Webinar

  Change & adoption webinar

  Learn how to maximize the ROI from your ...

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• Webinar

  Scaling Google Workspace adoption with BrainStorm

  Learn how to motivate end users to change their ...

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• Webinar

  See the BrainStorm integration with Viva Learning

  Save your seat for an information session on the ...

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• Webinar

  Prepare to go out of office with Google Workspace

  Update your Google Calendar, working hours and ...

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• Webinar

  Security Awareness Training Tips for Remote

  Watch our webinar to learn the top remote ...

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• Webinar

  Drive Change, Not a Project

  Learn how to move beyond 'on time, under budget' ...

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• Webinar

  Level Up Your Training Practice

  Shifting from training practice to change ...

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• Webinar

  Teams platform MAU go to market strategy

  In this 30-minute webinar to walk through a go to ...

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• Webinar

  Driving productivity with engaged employees

  Come see why Microsoft named us MSUS Partner of ...

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• Webinar

  How IU Health achieved 100% email policy adoption

  Discover key strategies to rethink IT ...

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• Webinar

  The #1 Teams learning app you're not using

  Explore how BrainStorm engages users directly in ...

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• Webinar

  Get ready for Microsoft Viva

  Discover how BrainStorm integrates with Viva ...

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• Webinar

  Reduce help desk calls with a ServiceNow

  Integrations with Teams and other third-party ...

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• Webinar

  The human approach to Microsoft 365 governance

  Balance freedom and control for optimal Microsoft ...

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• Blog

  Your preflight playbook for Microsoft 365 Copilot

  In a quest to keep up with best-in-class ...

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• Case Study

  County of Fairfax

  How the County of Fairfax is leveraging an ...

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• Case Study

  Essendant

  How Essendant is revolutionizing workforce ...

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• Case Study

  Panasonic Avionics

  Panasonic Avionics hits 98% OneDrive use across ...

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• Case Study

  IU Health

  Customer Spotlight. How 43k healthcare users ...

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• Case Study

  Inter Pipeline

  Partnering with your “BFF” to change up change ...

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• Case Study

  Global Food Company

  Helping a small IT team double Microsoft Teams ...

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• Case Study

  Extra Space Storage

  Saving money and time by eliminating duplicate ...

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• Webinar

  How to build your customer education strategy

  Join Vicky Kennedy, CEO at Echtus for a ...

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• Webinar

  Watch, know, do: Microsoft Adoption at Campbell

  Why a multichannel communication strategy is ...

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• Webinar

  The flexible synchronicity of hybrid work

  Tips for managing a best-in-class software stack: ...

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• Webinar

  Impact of power apps

  This webinar will help you understand how to use ...

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• Webinar

  3 BrainStorm features you aren't using, but should

  Learn about some features of BrainStorm and ...

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• Webinar

  Google Workspace adoption with BrainStorm

  Learn how to motivate end users to change their ...

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• Webinar

  Copilot use cases & rollout plan

  Save your seat as BrainStorm and Microsoft sit ...

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• Webinar

  Is your CS team building Ikea furniture?

  How email templates, on-demand videos, and ...

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• Webinar

  Google Workspace: Don't let change spook you

  Empower users to embrace change, understand its ...

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• Webinar

  The people side of digital transformation

  Drive true digital transformation by aligning IT ...

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• Webinar

  Unlock the power of your Smartsheet App

  Learn common motivators and use cases for ...

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• Webinar

  The KPI Conundrum: How to avoid health score

  Join us for a webinar with Matthew Collier, ...

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• Webinar

  Is phishing prevention possible? Top tips from

  In this webinar, you'll learn about the core ...

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• Webinar

  Back to the office: lessons from remote work

  In this webinar, we share lessons learned from ...

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• Webinar

  Technology change management at Inter Pipeline

  Learn why it's impossible to scale change using ...

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• Webinar

  Computer security and Threat Defense for end users

  BrainStorm Threat Defense combines QuickHelp’s ...

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• Webinar

  Technology adoption landmines to watch for

  In this webinar, you'll learn why and how to ...

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• Webinar

  Data security in the remote workspace

  In this webinar, you'll learn why security and ...

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• Webinar

  Increase Microsoft Teams usage by 400%

  Learn how to engage your Microsoft Teams users ...

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• Webinar

  Outside the mold: Leverage non-Microsoft software

  Engage end users like never before with ...

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• Webinar

  Top 5 content hacks for reaching 18M views from

  Learn how to create engaging content for ...

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• Guide

  The pre-flight checklist for Microsoft Copilot

  Your pre-flight checklist for Copilot is here. ...

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• Guide

  Microsoft 365 Copilot Market Preparedness Report

  Survey data, analysis and commentary regarding ...

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• eBook

  2024 State of Software Learning & Adoption

  The latest trends and information in Customer ...

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• Guide

  Flight school for Microsoft 365 Copilot 6 ways to

  Work will never be the same again....

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• Infographic

  Onboard, Attract and Differentiate

  Obliterate your SaaS growth-blockers....

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• Infographic

  Customer adoption … 3 ways to press the easy

  give us 90 days, and we’ll increase your adoption ...

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• Guide

  3 reasons why you DON’T need a customer success

  I know what you’re thinking, but it’s true. Check ...

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• Guide

  6 sure-fire steps to drive up customer success.

  Here are 6 sure-fire steps to drive software ...

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• Guide

  How to grow SaaS fast … cut onboarding in 1/2.

  As your SaaS product grows, learn how to make ...

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• Guide

  4 wildly effective ways to instantly increase

  Connect to customers and train them in your ...

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• Infographic

  How to save 2M a year on unused software

  Reinvest where you really need to spend....

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• Infographic

  Drive software adoption – at the speed of NOW

  Drive sustained adoption from the user to the ...

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• Infographic

  33 ways to unlock more software value

  Inspire change from the ground up...

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• Infographic

  45 days to a successful champions program

  Need more help creating a champions program for ...

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• Infographic

  12 overlooked characteristics of a great IT person

  Make efficiency more efficient....

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• Infographic

  THIS not THAT – 3 ways to win more business with

  What if we told you that doing these 3 things ...

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• Infographic

  You can learn new software — FAST

  A fast and easy way to teach users new software....

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• Guide

  One bullet-proof way to land + expand your SaaS

  In this guide, you’ll discover why the status quo ...

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• Guide

  Your best people are being recruited by your

  To keep employees, do this....

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• Guide

  Cheat at change management

  Learn how to cheat at change management — and get ...

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• Infographic

  7 super shortcuts

  Looking to make super-efficient, super-skilled ...

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• eBook

  A go-to change management plan for productive,

  Dropbox notes, automations, and naming ...

  Read now
• Guide

  Ultimate guide to software ROI

  Software adoption can be easy. We've figured it ...

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• Guide

  A Slack emoji glossary for the modern worker

  Most emoji are instantly recognizable, with ...

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• Guide

  How to host inclusive hybrid meetings from the

  You’re probably already hosting virtual meetings. ...

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• Guide

  Digital decluttering with Box and Dropbox

  In a data-driven world, tech users are seeing ...

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• Guide

  Adopting New Technology in a Post-Pandemic

  In a post-pandemic environment, organizations are ...

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• eBook

  The state of cybersecurity

  Cybersecurity is critical for the success of your ...

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• Infographic

  Microsoft Teams software adoption challenges

  Microsoft Teams can change the way your business ...

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• Infographic

  A change management strategy that works

  Ideally, employees would be flexible about ...

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• Guide

  6 Reasons Why Change Management Software Cannot

  Change management software is a necessary tool to ...

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• eBook

  Multi-factor authentication: the one-two punch

  Imagine if the only thing standing between your ...

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• Infographic

  Scam wise: remote security dos and don’ts

  Working from home has its perks—but you'll need ...

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• eBook

  Outsmart the scams

  These days, most security scams target an ...

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• Guide

  The insider's guide to live events

  These days, we’re farther apart than ever ...

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• Guide

  The user's quick guide to Microsoft Teams

  When it comes to learning new software, many ...

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• eBook

  Increase Teams adoption by 400%

  Moving away from a core business application like ...

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• Infographic

  Remote work checklist

  Like it or not, remote work is the reality these ...

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• Guide

  Virtual onboarding - a QuickHelp guide

  Successful companies realize that good onboarding ...

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• eBook

  Which tool when - file management

  With Office 365 file management, you’ve got a ...

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• eBook

  Beyond Chat and Meetings in Microsoft Teams

  As your organization drives Microsoft Teams ...

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• Infographic

  Virtual communication, which tool when

  Did you know that companies with highly effective ...

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• eBook

  Teams meet like a pro

  Even in the best of circumstances, no one really ...

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• Guide

  Lessons from remote work guide

  Microsoft Teams Best Practices for Office or ...

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• Guide

  Digital transformation guide

  Today’s workplace is dominated by change. Beyond ...

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• Guide

  7 governance decisions

  If you’re rolling out Microsoft Teams to your ...

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• Infographic

  Smarter security with BrainStorm

  Traditional software training is typically broad, ...

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• Guide

  The Ultimate Guide to Security Awareness Training

  How to reinvent your end-user security Security ...

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• Infographic

  Using Copilot for M365: 11 Use Cases for Your

  Learn more about how your organization can fully ...

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• Blog

  What is Customer Education? Everything you need

  Discover the essentials of customer education. ...

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• Blog

  BrainStorm named a winner of the 2024 SaaS Awards

  BrainStorm has been named a winner in the 2024 ...

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• Blog

  BrainStorm recognized as Overall SaaS Award

  BrainStorm wins 2024 APPEALIE for HR & ...

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• Blog

  Top-Rated Companies Currently Hiring IT Project

  Updated weekly! Explore current job openings from ...

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• Blog

  Top-Rated Companies Hiring: Customer Education,

  Jobs updated weekly! Explore current job openings ...

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• Blog

  Choosing the perfect customer education learning

  Discover how to select the perfect learning model ...

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• Blog

  Building a customer education program focused on

  In this step-by-step guide, we'll help you create ...

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• Blog

  The 7 deadly sins of software pilots

  Learn how to avoid the 7 deadly sins of software ...

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• Blog

  BrainStorm wins the CLN Trailblazer Award as the

  BrainStorm wins the 2024 CLN Trailblazer Award as ...

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• Blog

  BrainStorm wins Sales, Customer Service 2024

  BrainStorm wins the 2024 Stevie Award for Sales ...

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• Blog

  12 software puns that make way too much sense

  We couldn't help ourselves. See our favorite ...

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• Blog

  Four tips for Customer Success leaders from

  Four tips from Top CCO Maranda Dziekonski for ...

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• Blog

  Why executive sponsorship is critical to

  Discover how executive sponsorship plays a ...

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• Blog

  5 lesser-known ways you are unprepared for M365

  Explore these 5 lesser-known ways that you might ...

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• Blog

  🔉 SaaS Therapy: A masterclass in SaaS customer

  SaaS Therapy, the podcast for customer-facing ...

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• Blog

  7 ways IT drives revenue (that you didn’t know

  Dive into the new ways IT professionals are ...

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• Blog

  AI at work: How to securely launch AI tools to

  Are you ready to roll out AI tools securely? ...

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• Blog

  HR: The new tech catalyst shaping the future of

  In the modern business arena, people and ...

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• Blog

  Preparing your organization for Microsoft 365

  Unlock the full potential of Microsoft 365 ...

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• Blog

  SaaS Metrics: The case for looking beyond Monthly

  You already know that MAU isn’t the only metric ...

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• Blog

  Digital employee experience: Bridge the gap

  The digital employee experience is critical to ...

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• Blog

  BrainStorm named 2023 Top Workplace by Salt Lake

  BrainStorm named 2023 Top Workplace by Salt Lake ...

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• Blog

  What is workflow learning?

  Workflow learning is teaching people about the ...

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• Blog

  5 ways leading companies train their end users

  Picture a world where software training is as ...

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• Blog

  7 ways to get your users to fully adopt Microsoft

  Dive into these 7 tips to get your team fully on ...

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• Blog

  The 6 things customers wish their CSMs realized

  SaaS companies spend $13.5MM/yr (and growing) on ...

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• Blog

  How to build a freaking awesome champions program

  Change doesn’t just happen. Follow this ...

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• Blog

  [LISTEN] Voice of a SaaS client: What your

  Hear from SaaS client about why they can't get ...

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• Blog

  Fishbowl credits BrainStorm for G2 product award

  BrainStorm celebrates Fishbowl's second G2 ...

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• Blog

  Running out of employee engagement ideas? Try

  Employee engagement has less to do with ping-pong ...

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• Blog

  BrainStorm as sponsor at Gainsight Pulse, with

  At Gainsight Pulse conference, Brainstorm joined ...

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• Blog

  BrainStorm offers insights as sponsor at Digital

  BrainStorm sponsors Digital Transformation Week ...

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• Blog

  4 ways you can simplify collaboration with

  Microsoft Loop is a powerful tool for ...

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• Blog

  BrainStorm ranks among highest-scoring businesses

  BrainStorm ranks among highest-scoring businesses ...

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• Blog

  BrainStorm showcases innovative learning

  BrainStorm, a leading provider of corporate ...

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• Blog

  BrainStorm announces integration with Microsoft's

  The BrainStorm platform now integrates with Viva ...

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• Blog

  BrainStorm sponsors SaaS Connect in San Francisco

  BrainStorm sponsored SaaS Connect in San ...

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• Blog

  BrainStorm partners with leading Google partner,

  The BrainStorm platform delivers results to ...

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• Blog

  4 Transformative A.I. Hacks for SaaS L&D Teams

  While it’s true that not all use cases for ...

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• Blog

  BrainStorm, Inc. presents "Adoption in a Box"

  BrainStorm, Inc. recently joined tech industry ...

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• Blog

  13 new ways to grow your SaaS customer

  You’re obsessed. With customers. It’s in your job ...

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• Blog

  Customer success — how to stop making renewals

  You're the glue that holds the whole company ...

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• Blog

  4 reasons why — NOT to grow your customer success

  Less is more. Find out 4 reasons why you should ...

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• Blog

  Customer success: 8 ways to win (even when you’re

  How to win in customer success....

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• Blog

  Make your managed services stand out by using the

  Boost the value of your services by expanding ...

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• Blog

  How to do software updates — that are easy on

  Sofware updates suck … Yeah, I said it. Break the ...

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• Blog

  IT – are you sick of providing support?

  Plain and simple, end-user support isn’t fun. ...

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• Blog

  Make your training solution a strength, not a

  Beef up your training offer with powerful and ...

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• Blog

  3 things about SaaS that no one knows are true.

  You shouldn’t have to struggle, alone, on the way ...

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• Blog

  Only 8% of SaaS companies will stay alive …

  Only 8% of SaaS companies will stay alive. Find ...

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• Blog

  This new recession is a school bully … here's how

  This new recession is a school bully. Find out ...

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• Blog

  Keep more clients — a solid answer to your

  Having a solid answer to the training question is ...

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• Blog

  Take a drink if … end-user management edition.🥃

  In a quest to keep up with best-in-class ...

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• Blog

  BrainStorm, Inc. named Microsoft Teams 2022

  BrainStorm, Inc. is honored to announce that, out ...

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• Blog

  Data — why IT + HR are failing, and how to fix it.

  You've seen it. The gap between IT and HR. I'll ...

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• Blog

  5 things every IT person must do for threat

  5 things every IT person must do for threat ...

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• Blog

  Employee experience: 5 ways to make your org

  Change is coming. How well does your org pivot? ...

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• Blog

  Why Gen Zen + Millennials want to be jobless —

  70% of today’s companies don’t have strong ...

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• Blog

  Software costs — 2 truths and a lie about ROI

  See why software may cost companies too much... ...

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• Blog

  2 SaaS tips to build a loyal customer base

  If tech adoption means getting users to log in, ...

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• Blog

  Jordan Morrow Named One of the 100 Most

  BrainStorm's Jordan Morrow is one of Data IQ's ...

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• Blog

  Be a unicorn: 3 steps to scale your SaaS solution

  Do users have what they need to be successful ...

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• Blog

  Work smarter not harder: 4 tips to improve

  4 tools and tips to increase productivity and get ...

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• Blog

  Secret’s out: 3 ways to make them use your

  The average company wastes $260/person in unused ...

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• Blog

  6 steps to spike your ROI — it's all in the

  Comprehensive software training can help your ...

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• Blog

  Millennials, The Great Resignation, and the

  In a perfect world, employees are so engaged and ...

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• Blog

  BrainStorm, Inc. maintains effective security

  BrainStorm announced that the company has ...

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• Blog

  Stop the software blues: how to fix the top 3 IT

  Managing a company’s technology is no mean feat. ...

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• Blog

  Tech talk: How to fight the 5 costs of low

  Not seeing ROI from your technology spend? Learn ...

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• Blog

  How to fight the 7 sins of software adoption

  Learning new software can be hard, but it’s ...

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• Blog

  BrainStorm joins Google Cloud partner advantage

  Did you know that BrainStorm is now a build ...

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• Blog

  5 learning strategies to get your team up to

  Switch up your training approach and incorporate ...

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• Blog

  View four apps at once in Windows 10

  The Windows 10 Snap feature lets users view four ...

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• Blog

  Microsoft Outlook training tips: out of office

  In the world of Microsoft Outlook training tips, ...

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• Blog

  When and how to use a Webex background

  Even something simple like changing your Webex ...

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• Blog

  Importing and connecting OneDrive files to Power

  Importing and connecting your OneDrive files to ...

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  5 signs that your team needs Zoom training

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