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Extra Space Storage

Case study

Extra Space Storage

Extra Space Storage eliminates redundant apps by adopting Office 365 and Teams.

Software costs plummet

As the second-largest storage company in the USA, Extra Space Storage owned hundreds of software applications, including many that weren’t used to their fullest potential. Extra Space Storage needed a way to teach users to do more with their technology—and found that less technology (and the right adoption solution) was the answer all along.

Overview

CTO Bron McCall hoped Office 365 and a move to Microsoft Teams would help eliminate unused apps—but first, the C-suite needed to align its key business objectives to the mass undertaking. “The goal was to reduce costs by replacing some legacy tools. Beyond that, we hoped to increase the collaboration capabilities across the organization.”

What is BrainStorm?

BrainStorm is a software adoption solution that combines content expertise with an intelligent platform—all designed to transform the way users work with their technology.

Strategy and goals

McCall needed to prepare executives and users for upcoming changes. Partnering with BrainStorm made it easy to measure software usage, identify redundant apps, and strategize a cost-effective adoption plan. Custom videos showed users the practical, personal benefits of Microsoft Teams and other Office 365 tools. extra-space-storage-new-facility-announcement

“

BrainStorm has helped us significantly increase our adoption of Office 365 and Teams, which has allowed us to eliminate three expensive duplicate applications so far. We have been able to streamline communications and benefit our bottom line.”

Extra Space Storage IT Leadership

The Final Results

McCall’s team leveraged BrainStorm’s adoption platform to scale the effort with personalized communication and skill paths to thousands of users. “We’re able to scale training across our organization, consolidate multiple applications, and operate at a lower cost than a couple of years ago.”

+98%

OneDrive Adoption

+200%

Teams Usage

+43%

SharePoint Usage

Conclusion

BrainStorm activates change and drives software adoption by using technology to empower people and transform organizations. By partnering with BrainStorm, organizations can more confidently map their Microsoft 365, adoption strategies to key business objectives, track user engagement and innovation, and decrease costs. BrainStorm’s unique, people-focused approach to digital transformation has set it apart as an industry leader and premier Microsoft partner.

Request a Demo

Extra Space Storage

Software costs plummet

Overview

What is BrainStorm?

Strategy and goals

The Final Results

OneDrive Adoption

Teams Usage

SharePoint Usage

Conclusion

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