Faster Customer Onboarding—Way Beyond Checklists
Get clients experiencing value right away
Adaptive Workflows
Create a custom onboarding flow for your clients, including short videos, pre-scheduled emails, events and surveys. Simply upload your training assets and assemble them into onboarding journeys that scale as your business grows.
Triggers and Branching
Use triggers to automatically kick-off your onboarding workflows each time you land a new customer. With branching, use "if-this-then-that" logic to tailor the onboarding experience to each client based on their needs and preferences.
Events
Use events to deliver key information to customers or partners at scale. Transform repetitive onboarding meetings into high-quality events that consistently cover all the important details.
Communications
Add pre-scheduled emails into your customer onboarding flows so you can engage (and re-engage) customers throughout their entire onboarding journey. Use inactivity triggers to remind customers to take the next step in the process.
Ready to Get Started?
Behavior change at scale.
Scale your onboarding resources
Accelerate customer time-to-value
Keep tabs on customer progression
Designed to Deliver
Ready to Start?
See how BrainStorm helps you win
Accelerate onboarding, activate users, and drive adoption of new features—all with the next wave of the product academy.
- Reach unengaged users
- Automatically tailor learning
- Build emails and events into courses
- Make onboarding on-demand
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