To see a return on your Microsoft investment, you need to do more than turn the software on. You need users to streamline their processes and embrace long-term change. We can help you do it.
Don't let technology get you down
Change may be inevitable, but the struggle to keep up doesn’t have to be. BrainStorm’s online learning platform, QuickHelp™, helps organizations transform the way they interact with their Microsoft tools. QuickHelp is the only learning solution that goes beyond traditional software training to help unique users change their habits and do better work faster. You already have the right software; we’ll help you get the results.
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IT | The Unsung Heroes
Your IT team can do more than answer the same software questions. We’ve got a solution that offers users personalized, scalable learning—so your IT team can focus on what matters most.
You've got a problem
We've Got a Solution
Management teams spend big money on technology to help their organizations excel. If users aren’t using their software correctly, that investment (and that potential) is left sitting on the shelf.
BrainStorm QuickHelp is a SaaS learning solution that helps users thrive with their Microsoft productivity tools. Combining product expertise, an intelligent learning platform, and a unique focus on long-term change, BrainStorm is the only solution that will actually change the way your users work.
1 | Personalize
You tell us your organization’s goals and needs. We help you turn those objectives into assignable learning journeys for users to complete.
2 | Attract
Turn on BrainStorm's engagement engine, sit back, and watch users consume the learning content that YOU want them to consume.
3 | Change
See user attitudes and behaviors transform as operational improvements become easy, sustainable habits.
You've got a problem
We've Got a Solution
Traditional software training doesn’t address the needs of users with different skill levels, roles, and needs. Inefficient training means expensive calls to your help desk—and we call that a lose-lose.
The BrainStorm QuickHelp platform is an intelligent SaaS learning solution that offers every user personalized learning right at their fingertips. QuickHelp is the only platform that targets unmotivated users by providing them with the right content at the right time.
1 | Personalize
Your IT team leverages QuickHelp’s extensive learning library and your own content to create targeted playlists that address frequently asked questions and unique user groups’ needs.
2 | Attract
The QuickHelp engagement engine assigns content to individuals, groups, or the entire organization—on YOUR schedule. You let QuickHelp do the heavy lifting and keep users coming back for the answers and knowledge they crave.
3 | Change
Users embrace QuickHelp as a one-stop solution for their software questions. Users get instant answers, help desks get fewer calls, and IT departments do more happy dances.
You've got a problem
We've got a Solution
Technology is changing faster than ever, and keeping up with it (especially when you have work to do) can feel like a full-time job. Who has time for that?
BrainStorm QuickHelp is an intelligent learning platform that makes navigating your changing technology a piece of cake. By getting to know your unique needs, QuickHelp gives you only the content that will help you do YOUR job better and faster.
1 | Personalize
You tell us about how you work, what technology you use, and in what areas you want to improve.
2 | Attract
We give you curated learning content that we know will make your heart skip a beat. We’ll keep you up-to-speed on new features, awesome updates, and live events to keep you sharp.
3 | Change
You’ll start communicating, creating, and collaborating better than ever before—and that’s just the beginning. You’ll be so enamored with your customized learning content that you won’t even realize you’ve become a software smarty-pants.
Don't take our word for it
Praise From People Like You
"The BrainStorm platform changes the way we all learn. It’s extremely intuitive and it allows us to establish organizational initiatives with a personalized touch. We have been so impressed with the responsiveness of the platform, machine learning abilities, and the personalized journey for users. We like that it can tailor itself to our firm’s needs. It speaks to individuals to help them do their job better."
— Danielle DeLonge | Technology Training Consultant, Plante Moran
“We first looked at BrainStorm as a short-term training solution, but as we continued to use it, it became clear that it would become part of our long-term strategy. One of our goals was to make everyone more productive. BrainStorm allows us to do that in a quick and cost-effective manner. There’s enough curiosity from the videos that [employees] want to know more. They start to get excited about the possibility, about expanding their vision, or maybe even changing their vision a little."
— Russell Rogers | IT Project Manager, City of Naperville
“QuickHelp has been a tremendous resource for us here at PlainsCapital Bank. It was hugely instrumental in helping us reduce our help desk calls, and that’s a big win.”
— Cassandra Wooden | Assistant VP & Help Desk Manager, PlainsCapital Bank
“QuickHelp was a life-saver! Our users love the fact that the videos are brief and to-the-point. They can search for topics on their own and view the same instructions as many times as they want. From an admin perspective, the time devoted to maintaining the account is far less than the benefits the organization receives. QuickHelp has created a strong service that is kept up-to-date in an ever-changing atmosphere. The bottom line is that you will save time, you will have more educated and efficient users, and I would recommend QuickHelp to every organization.”