Customer success starts with real adoption
Make your customer resources actionable. Say goodbye to hand-holding customers through onboarding and adoption. Instead, help your clients adopt your product independently with turnkey playbooks for end-user training.
How BrainStorm Works
Adaptive Workflows
Use BrainStorm FlowsTM to create turnkey playbooks for user activation and ongoing adoption—including emails, videos, events and more. Customers just hit “go.”
Self-Service Portals
Give each customer their own site pre-populated with turnkey adoption playbooks. Customers can search for and tailor your playbooks before running them with end users.
Communications
Increase awareness and adoption using powerful communication tools and advanced targeting capabilities. Keep admins updated on new feature releases or send monthly tips to end users.
Events
Globally upload your on-demand events to each customers’ self-service portal. Then, enable your customers to schedule and stream your events to their own users. Plus, registration is a cinch.
