Blog | BrainStorm

Insights

13 new ways to grow your SaaS customer retention—fast.
You’re obsessed.
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Insights

Customer success — how to stop making renewals feel like they were just good luck.
The buck stops with you.
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Insights

4 reasons why — NOT to grow your customer success team.
Do better than brute force.
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Insights

Customer success: 8 ways to win (even when you’re underfunded).
You’re here.
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Insights

Make your managed services stand out by using the training triple threat.
You stare at your email after sending the renewal quote. Something felt
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How to do software updates — that are easy on your customers
Software updates suck …
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Software Adoption

IT – are you sick of providing support?
Plain and simple, end-user support isn’t fun.
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Insights

Make your training solution a strength, not a weakness
“That’s perfect,”
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3 things about SaaS that no one knows are true.
“Sshhh... it’s a secret.”
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Only 8% of SaaS companies will stay alive … here’s why.
It’s dark.
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