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Insights
13 new ways to grow your SaaS customer retention—fast.
You’re obsessed.
Read more
Insights
Customer success — how to stop making renewals feel like they were just good luck.
The buck stops with you.
Read more
Insights
4 reasons why — NOT to grow your customer success team.
Do better than brute force.
Read more
Insights
Customer success: 8 ways to win (even when you’re underfunded).
You’re here.
Read more
Insights
Make your managed services stand out by using the training triple threat.
You stare at your email after sending the renewal quote. Something felt
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Software Adoption
How to do software updates — that are easy on your customers
Software updates suck …
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Software Adoption
IT – are you sick of providing support?
Plain and simple, end-user support isn’t fun.
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Insights
Make your training solution a strength, not a weakness
“That’s perfect,”
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3 things about SaaS that no one knows are true.
“Sshhh... it’s a secret.”
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Only 8% of SaaS companies will stay alive … here’s why.
It’s dark.
Read more
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