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How To Modernize Your Academy Without Starting Over
Modernizing your academy doesn't mean dismantling it. It means adding the right layers on top of what you already built. This helps your content reach learners the way they need it to.
May 11, 2026 Read more →
SaaS Therapy Named #7 on the Top 50 Customer Success Podcasts of 2025
We’re excited to announce that SaaS Therapy has been recognized as the #7 podcast on Million Podcasts’ “Top 50 Customer ...
The certification trap: What your customer education program might be missing
In the world of Customer Education, certification programs have long been considered a badge of success. They look ...
How to align Customer Success and Customer Education
Customer success (CS) and customer education (CE) are both essential to helping customers thrive. Despite their shared ...
How to speed up customer onboarding: The 7 numbers to start measuring right away
Onboarding new customers quickly and effectively is crucial for B2B SaaS companies aiming to reduce churn, increase ...
13 predictions for Customer Success & Customer Education in 2025 from top voices
The worlds of Customer Success (CS) and Customer Education (CE) are undergoing seismic shifts, with AI, ...
Rapid customer onboarding in B2B SaaS: How to speed up onboarding and drive first value in 20 days
Table of contents Why rapid onboarding matters Make day 1 a milestone moment On-demand customer onboarding: Offer ...
Keep your renewal off the chopping block
The worst isn’t behind us
What is Customer Education? Everything you need to know
Table of Contents What is Customer Education? What is the main goal of Customer Education? How is Customer Education ...
Choosing the perfect customer education learning model
A step-by-step guide to choosing the perfect learning model for your customer education program Choosing the right ...