How to Build a Customer Education Engine That Ships as Fast as Your Product
About This Webinar
Your product team ships new features every sprint. Your education team is still finishing the course for last quarter's release.
That gap is costing you adoption — and it's not a headcount problem. It's a format and delivery problem.
Video is what customers actually want. It's also the fastest format to produce, when you have the right tools. In this session, we'll show you how CE teams are combining AI-powered video creation with automated, measurable distribution to build an education engine that moves at product speed.
What you’ll learn
- How to create short, effective product videos with AI — without a production team or lengthy review cycles
- How to distribute video education automatically to the right customers at the right moment in their journey
- How to measure whether customers are actually changing behavior — not just watching
You'll leave with a practical model for what launch-ready education looks like — and a clear picture of how Clueso and BrainStorm work together to make it real.
Speakers
About Neel Balar: Neel Balar is the co-founder of Clueso, the AI video platform that helps customer education teams create engaging product videos, explainer videos, tutorials, and help center content in minutes. Over 1,000 teams use Clueso to scale their video production without scaling their team, cutting production time by more than 80% while keeping every video on-brand. Working directly with customer education leaders at fast-growing startups and enterprises, Neel has helped dozens of teams transform how they educate and train their customers and teams through video. Before Clueso, Neel built and scaled a digital reading and note-making platform to 60,000+ students and researchers while in college.
About Todd Kirk: As part of a team that pioneered one of the first scalable technology adoption solutions at BrainStorm, Todd has developed deep expertise in customer onboarding, content strategy, product management, video production, webinars, live training, and strategic partnerships. Today, he focuses on helping organizations maximize software adoption and drive measurable business outcomes through effective enablement and learning strategies.