guide

From symptoms to solutions:

Why users struggle to adopt their software

Software adoption isn’t just about successfully rolling out new tools—it’s about ensuring users maximize their tools in ways that improve productivity, efficiency, and business outcomes.

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Software vendors and IT leaders know that technology’s value depends on how well it’s adopted. While organizations prioritize ROI from their technology investments, adoption—one of the biggest drivers of ROI—is often overlooked.

This guide helps IT leaders and software vendors diagnose the most common adoption challenges, understand their root causes, and take action to ensure software investments pay off.