Retain clients with a new way to drive adoption

Less than 5% of end users visit software product academies. BrainStorm replaces the passive product academy with an intelligent engagement & adoption engine.

Solution Provider
  • Adobe
  • Fishbowl
  • Quickbase
  • Techsmith

Decrease time-to-value

Crisp customer onboarding 

Apply branching to your BrainStorm Flows™ to automatically tailor each client's onboarding journey. Nudge clients forward with triggered email reminders when they're falling behind.
 
Onboarding
User Activation

reach all users

User activation

Enable account admins with an automated playbook to activate and onboard newly licensed users. Help them engage their dark users through automation that delivers relevant and timely product tips (from a known company sender).

 

reach all users

User activation

Enable account admins with an automated playbook to activate and onboard newly licensed users. Help them engage their dark users through automation that delivers relevant and timely product tips (from a known company sender).

User Activation

increase usage

Deeper product adoption

As your product grows, ensure users are effectively introduced to new features. Direct them to lesser-known capabilities that will help with their unique needs. Secure customer relationships as you deepen overall adoption.

 
Reporting_Tab
Surveys

understand user behavior

User insights & product feedback

Access new data and insights into what actually drives change in usage and adoption. Plus, informally gather ongoing feedback from users through global polling. Use polling insights to identify upsell opportunities.

 

BrainStorm  x  Salesforce

Integrated for simpler management

Use the BrainStorm Salesforce integration to automatically create customer accounts, add contacts, enable content packs, add users to a group and start flows directly from Salesforce.

understand user behavior

User insights & product feedback

Access new data and insights into what actually drives change in usage and adoption. Plus, informally gather ongoing feedback from users through global polling. Use polling insights to identify upsell opportunities.

Surveys
TechSmith

"We love our customers' IT admins, but the last thing they want to do is give us email addresses for all of their employees. Fortunately, BrainStorm enables us to share training and tips directly with end users so we can grow adoption and renewals."

Troy SteinTroy Stein
Director of Customer Education, TechSmith

Quickbase-logo-color

"BrainStorm is revolutionizing our approach to customer education! By moving away from the limitations of traditional LMS platforms and embracing a more dynamic, personalized, and engaging learning experience, we are better equipped to [...] drive meaningful adoption of our software solutions."

AshleyDeKerlegand-web

Ashley DeKerlegand
Senior Manager, Customer Education, Quickbase

fishbowl-logo

"By implementing BrainStorm, we've slashed our go-live timeline by an impressive 100 days and bolstered logo retention by 14 points. Undoubtedly, this initiative stands as a cornerstone of our revenue expansion narrative."

Peter OsbergPeter Osberg
CEO, Fishbowl

Read the case study →

TECHSMITH-logo-2 1

"We love our customers' IT admins, but the last thing they want to do is give us email addresses for all of their employees. Fortunately, BrainStorm enables us to share training and tips directly with end users so we can grow adoption and renewals."

Troy SteinTroy Stein
Director of Customer Education, TechSmith

Get a free 90-day trial of BrainStorm

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  • Reach unengaged users
  • Automatically tailor learning
  • Build emails and events into courses
  • Make onboarding on-demand