Monthly Insights Program 

For Customer Education professionals

Complete a monthly anonymous survey on a focused topic within customer education, then join an insights call with your peers to review the survey findings. Get a copy of the survey report to review on your own.

Participants invest ~1 hour per month participating.

Each month's survey and call will be facilitated by a different customer education professional, focused on their area of expertise. If you're interested in being a facilitator, please email Debra at dwilson@brainstorminc.com

July 2025

 Survey deadline: Monday, July 28th, 9am PT/12pm ET

  Insights call: Wednesday, July 30th 11am PT/2pm ET

To join, complete the form above and we'll email you the survey and survey discussion call invite.

thumbnail_Courtney-Sembler

Courtney Sembler,
Senior Director @HubSpot Academy

Topic: Beyond the Long Tail: How Education Drives Growth Across Every Segment

As Senior Director of HubSpot Academy, Courtney is passionate about education and inbound marketing, helping to shape the customer education landscape. She excels at stakeholder collaboration, adapting to evolving global environments, and developing top-tier talent. Her expertise spans inbound marketing and scaling educational programs. A visionary educator, Courtney champions the transformative power of inbound marketing through impactful educational content and measurable achievements—driving growth for both individuals and organizations.

How the monthly insights program works:

1_Complete Survey

Monthly Survey

Complete an anonymous 10–12 question survey on a focused topic in customer education. 

3_Join calls

Monthly Insights Call

Join the monthly insights call led by an expert to discuss findings from the survey. 

2_Get Insights

Monthly Insights Report

Receive a copy of the survey report to review on your own or with your broader team.