Here's a secret.
Ssh...
Right now, the average company wastes $260/person in unused software.1 Shocking, I know. You can almost picture a pile of software, lurking inside your laptop, collecting dust.
Ew.
And, here’s the thing.
That software is expensive.
When you add it up, it’s about $34 billion a year. So, what you’re really missing out on here, is the extra $2 million per year, that you can save, by cleaning out what you don’t need. The problem is, it’d take you a long time to look through every laptop in the company, and pull out all the cobwebs.
Yikes.
Don’t do that.
Instead, make them want to use your software. Yes, it's that easy. We'll walk through 3 simple steps to do it in a moment, but first, keep in mind that work has changed. You’re not looking for a quick fix here. You have a chance to truly build a great digital employee experience, by investing in your team.
Step 1: Make it fun.
That’s right.
Your goal here is engagement. Make a game out of identifying the software they struggle with most. Then create content to train the whole company on how to really use it. And, I mean really fun. You’re competing with a million other ways they can spend their time (cat videos, anyone?)
So, make your content short, engaging, and entertaining.
And, lather, rinse, repeat.
You’re never done. Once you’ve gotten them interested, keep it up. Software sticks when employees can really see how it helps make their lives easier. Show them how long-term adoption leads to improved output and better productivity. When they can see the vision, they’ll want to make the effort.
You've got one shot.
Remember, your company just went through a Great Resignation. We all did. Your teammates are looking for more from your company. Don’t give this lip service, really create connections.
Step 2: Create connections.
You need people.
Look, automation is changing things, for sure – but it’s never going to replace relationships. Did you know that workers were leaving in record numbers back in 2018 and 2019 — 3 years before the Great Resignation was blip on your radar?2
That points to a bigger problem than just the pandemic.
So, what makes people stay?
I’m glad you asked.
It’s the chance to LEARN.
In fact, a 2019 Workforce Learning Report found that 94% of employees would stay at a company longer if it simply invested in helping them learn.2 That’s right. Think about it. You have the chance to save $2 million per year in unused software and engage your workforce in a meaningful way.
At the same time.
Talk about a competitive advantage against the competition. Can your rivals say the same thing? My guess is no. This is your chance to stop the bleeding we’ve all felt in the past year. Stop investing all your time in talent acquisition — and start investing in the digital employee experience.
Step 3: Make it last forever.
It’s about time.
What you invest in now will help your team thrive in this hybrid and remote work environment. It’s not going away, ever. And, while I know that’s a little scary, it’s still real. You’re going to be so much more prepared than anyone else, if you can just embrace this change and use it to your advantage.
Forrester recently revealed most, a full 52%, of HR executives are missing a formal employee experience program. I’d imagine if that’s true, the numbers are even higher for who’s missing a digital one. Truth is, by thinking ahead long term, you can decrease onboarding time, increase retention and enhance the overall employee experience.
Get started.
Learn how PepsiCo, Merck, and Toyota have put their people first, and are now reaping massive benefits. Let’s talk, we’ll tell you all about it.
References:
Change Management
