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Software Adoption
SaaS Metrics: The case for looking beyond Monthly Active Usage (MAU)
You probably already know that MAU, or monthly active usage, isn’t the
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SaaS renewals
The 6 things customers wish their CSMs realized
In today’s world, companies rely more than ever on their software to
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Insights
13 new ways to grow your SaaS customer retention—fast.
You’re obsessed.
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Insights
Customer success — how to stop making renewals feel like they were just good luck.
The buck stops with you.
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Insights
4 reasons why — NOT to grow your customer success team.
Do better than brute force.
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Insights
Customer success: 8 ways to win (even when you’re underfunded).
You’re here.
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