Updated Weekly! Last update: April 29, 2025
There are currently opportunities available at the following top-rated companies for positions in customer education, customer training, customer adoption, and GTM enablement:
1. Manager, Customer Education Marketing @Werfen (Bedford, MA)
The TL;DR: Werfen is hiring a Manager of Customer Education Marketing to lead high-impact learning programs for healthcare professionals in the specialized diagnostics space. If you're passionate about clinical education, love orchestrating events, and thrive at the intersection of strategy and execution—this role is for you.
About the role: As the Manager of Customer Education Marketing, you’ll design and deliver clinical education programs—from live symposia to virtual workshops—that equip participants with real-world knowledge and learning credits. You’ll own the annual calendar, manage content development with subject matter experts, and coordinate logistics to ensure every touchpoint reflects quality and innovation. This role combines strategic planning, creative thinking, and hands-on execution to deliver education that truly elevates healthcare professionals. You’ll also shape Werfen Academy’s online offerings, grow strategic partnerships, and continuously evaluate program success through data and feedback.
About the company: Werfen is a global leader in specialized diagnostics, committed to advancing patient care through innovation, quality, and education. Headquartered in Barcelona and operating in over 100 countries, Werfen focuses on Hemostasis, Acute Care Diagnostics, Autoimmunity, and more. With over 7,000 employees and a $2B annual revenue, Werfen combines the agility of a growing company with the stability of a family-owned legacy. If you’re driven by purpose and want to make a difference in healthcare, you’ll feel right at home.
2. Director, Partner Training and Technical Enablement @Sovos (London, UK)
The TL;DR: Sovos is hiring a Director of Partner and Technical Enablement to lead its global partner training strategy and scale impactful programs for a fast-growing compliance technology company. If you're passionate about empowering partners through world-class enablement, this is your opportunity to build something from the ground up.
About the role: In this newly created position, you’ll architect and lead global partner and technical enablement initiatives—from onboarding to certification—ensuring consistency across regions and business lines. You'll develop curriculum, manage a cross-functional team, and deliver scalable, LMS-powered training to referral, resale, and implementation partners. This role is highly strategic, cross-functional, and outcome-focused.
About the company: Sovos is a global leader in tax, compliance, and trust solutions, helping over 100,000 companies in 100+ countries stay ahead in a rapidly evolving regulatory environment. From Fortune 500s to growing enterprises, Sovos delivers scalable, cloud-based tools to navigate compliance with confidence.
3. Customer Education Manager @Pendo (Raleigh, NC)
The TL;DR: Pendo is looking for a Customer Education Manager to design and deliver dynamic learning experiences that empower users and admins to succeed with Pendo’s platform. If you have a passion for curriculum development, training delivery, and simplifying complex topics into impactful learning, this role is for you.
About the role: As a Customer Education Manager, you’ll build educational experiences across in-app onboarding, self-paced content, and live training sessions tailored to diverse customer segments. You’ll collaborate with subject matter experts to create courses and materials that enhance customer proficiency, drive product adoption, and support ongoing learning. The ideal candidate brings experience with LMS platforms, instructional design tools, and a strategic mindset toward content development and delivery.
About the company: Founded in 2013 by former product managers, Pendo is on a mission to improve society’s experience with software. The platform helps teams understand product usage, collect feedback, and guide users in-app to increase adoption. With backing from top-tier investors like Battery Ventures, Salesforce Ventures, and Meritech Capital, Pendo is one of the fastest-growing tech startups. Headquartered in Raleigh, NC, Pendo fosters a culture of innovation, inclusion, and fun—committed to helping product teams everywhere build better software.
4. Customer Education Content Specialist @TSOLife (Remote)
The TL;DR: TSOLife is hiring a Customer Education Content Specialist to help users succeed with their SaaS platform through clear, user-friendly content like help center articles, onboarding guides, tutorials, and training resources. If you’re a strong writer who loves simplifying technical topics and building content that truly helps people, this role is for you.
About the role: As a Customer Education Content Specialist, you’ll own and manage customer-facing educational content that empowers users to engage confidently with the TSOLife platform. You’ll work cross-functionally with teams across Product, Marketing, and Customer Success to translate complex workflows into helpful resources like FAQs, walkthroughs, and knowledge base articles.
You’ll also help support product launches, maintain a consistent brand voice, and ensure content is organized, accurate, and up to date. Your work will be instrumental in improving onboarding, reducing support requests, and enhancing the overall customer experience.
About the company: TSOLife is a high-growth B2B SaaS company transforming the senior living industry. Their platform uses personalized data to enhance resident engagement and streamline operations for senior living communities. As they scale, they’re investing in exceptional customer education to make their product intuitive and impactful. If you want to make a difference in the lives of older adults—and the professionals who serve them—this is the place to do it.
5. Sr. Manager, Quality Training & Education @Hims & Hers (Remote)
The TL;DR: Hims & Hers is looking for a Sr. Manager of Quality Training & Education to lead the development, implementation, and improvement of training programs for pharmacy and compounding operations. In this strategic leadership role, you'll ensure compliance, quality, and continuous learning across the organization. If you’re passionate about pharmacy, compounding, and quality education, this is an opportunity to make a significant impact.
About the role: As the Sr. Manager of Quality Training & Education, you will be responsible for developing and delivering training programs tailored to pharmacy and compounding operations. This includes ensuring all training meets regulatory requirements (FDA, USP, State Board of Pharmacy) and company standards. You will collaborate with cross-functional teams to identify training gaps, develop effective curricula, and evaluate the effectiveness of training initiatives. Your role will directly contribute to improving workforce competency, compliance, and operational success.
About the company: Hims & Hers is a leading health and wellness platform on a mission to redefine healthcare by delivering affordable, accessible, and personalized care. The company provides comprehensive health solutions, including diagnosis, treatment, and delivery, with a focus on customer-first service. Hims & Hers aims to normalize health and wellness challenges while innovating on their solutions, making better health outcomes easier to achieve. The company is publicly traded on the NYSE under the ticker symbol “HIMS.”
6. Director, Customer Education & Training @Recorded Future (Boston, MA)
The TL;DR: Recorded Future is hiring a Director of Customer Education & Training to lead the global strategy for customer learning. You'll shape and scale certification programs, self-service pathways, and community-led initiatives to drive product adoption, engagement, and retention. The role combines visionary leadership with hands-on execution across live and digital learning.
About the role: In this high-impact leadership role, you’ll define and operationalize a global customer education strategy to transform how users interact with Recorded Future’s intelligence platform. You’ll oversee a seasoned team while launching scalable, role-based learning journeys that span self-paced courses, certifications, live training, and community engagement. A key focus will be aligning educational offerings with go-to-market strategies and defining metrics that link training to customer success. You’ll collaborate across Product, Sales, and Customer Success teams to enhance Recorded Future University, increase training participation, optimize monetization, and deliver measurable results.
About the company: Recorded Future is the world’s largest intelligence company, empowering organizations to disrupt cyber threats with real-time insights. With over 1,900 clients, $300M in revenue, and a globally diverse team of 1,000+ professionals, Recorded Future is recognized as a cybersecurity leader. They pride themselves on inclusion, innovation, and high ethical standards, serving Fortune 100 clients and earning top marks for employee and customer satisfaction.
7. Customer Education and Documentation Specialist @Deputy (Remote-Sydney/ Melbourne)
The TL;DR: Deputy is hiring a Customer Education and Documentation Specialist to create world-class help content, training videos, and internal knowledge resources. You’ll work cross-functionally to ensure Deputy’s global customer base—and internal teams—are empowered with easy-to-understand, impactful educational content. This is an ideal role for a skilled communicator who loves blending technical precision with clear storytelling.
About the role: As a Customer Education and Documentation Specialist, you’ll join a remote-first, global team dedicated to helping customers and colleagues get the most out of Deputy’s platform. Your day-to-day will involve writing intuitive, brand-aligned help center articles, producing engaging training videos, and maintaining robust internal documentation to keep teams aligned on best practices and product changes. You’ll collaborate with product and support teams to ensure content stays up-to-date with the evolving platform, making complex workflows accessible and actionable. Your work won’t just tell users how to use the product—but also why and when.
About the company: Deputy is a global workforce management SaaS company revolutionizing the experience of hourly shift workers and their employers. With over 1.5 million users across 375,000+ workplaces in 100+ countries, Deputy helps businesses in hospitality, healthcare, retail, and beyond to thrive. The platform improves compliance, productivity, and employee engagement, and it’s built with a strong human-first mindset. Recently achieving Unicorn status, Deputy continues to scale with hubs in Sydney, Melbourne, San Francisco, and London, and a remote-first team model that supports flexibility and global collaboration.
8. Learning & Enablement Partner, Global Product Education @TikTok (San Jose, CA)
The TL;DR: TikTok is hiring a Learning & Enablement Partner to shape global product education for its sales organization. If you thrive at the intersection of product strategy, enablement, and go-to-market execution, this is your chance to make an impact at one of the world’s fastest-growing digital platforms.
About the role: This role partners with Product, Sales, and Marketing teams to design scalable, data-driven learning strategies that drive product adoption and sales readiness across the Global Business Solutions team. You'll build frameworks, integrate learning workflows, and deliver targeted enablement initiatives that tie directly to business outcomes. You’ll also support the development of internal product teams, enhancing communication and leadership capabilities.
About the company: TikTok is the global leader in short-form video content, inspiring creativity and joy for over a billion users worldwide. With offices spanning the globe, TikTok combines cutting-edge technology with an inclusive culture focused on innovation, growth, and impact.
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