Updated Weekly! Last update: August 18th, 2025
There are currently opportunities available at the following top-rated companies for positions in customer education, customer training, customer adoption, and GTM enablement:
1. Global Training & Education Manager @ Bose Professional (Hopkinton, MA)
The TL;DR: Bose Professional is seeking a Global Training & Education Manager to design, deliver, and scale training programs for internal teams, channel partners, AV consultants, and end users. If you have experience creating impactful technical and sales training, a deep understanding of professional audio, and the ability to simplify complex concepts, this is a chance to shape Bose’s role as both an innovator and an industry educator.
About the role: As the Global Training & Education Manager, you’ll own the full lifecycle of training—from strategy and curriculum design to content creation, delivery, and measurement. You’ll partner with Product, Sales, and Marketing to produce a wide range of enablement assets including e-learning modules, certification tracks, sales playbooks, competitive guides, and technical product demonstrations. You’ll facilitate live and virtual training sessions, lead a “Train-the-Trainer” program for sales engineers, and manage Bose’s Experience Center in Hopkinton, MA as a showcase for immersive training. You’ll define KPIs, track impact, and continuously refine content to drive adoption, sales confidence, and long-term partner engagement globally.
About the company: Bose Professional is a global leader in the professional audio industry, designing and manufacturing advanced audio solutions for commercial environments. The company culture emphasizes teamwork, customer focus, openness, and respect, while encouraging creativity and innovation across all functions. Through cutting-edge loudspeakers, amplifiers, DSPs, controls, software, and accessories, Bose Professional empowers organizations worldwide to deliver premium sound experiences.
2. Manager, Customer Education @ Billtrust (Remote)
The TL;DR: Billtrust is seeking a Manager of Customer Education to lead the development and delivery of training programs that empower customers to successfully use its solutions. If you’re passionate about customer success, skilled in creating impactful learning experiences, and experienced in managing education initiatives for SaaS products, this is an opportunity to shape customer adoption on a national scale while working remotely.
About the role: As the Manager of Customer Education, you’ll oversee the strategy, creation, and execution of training programs that help customers maximize the value of Billtrust’s offerings. You’ll collaborate with cross-functional teams—such as product, customer success, and support—to identify education needs, create tailored learning materials, and deliver content through live sessions, webinars, and self-paced eLearning. The role involves building scalable education solutions, tracking engagement and outcomes, and continuously improving the learning experience based on feedback and analytics. Your goal will be to drive customer onboarding success, feature adoption, and long-term satisfaction.
About the company: Billtrust is a leader in B2B accounts receivable automation, providing cloud-based solutions that help businesses accelerate payments, improve cash flow, and enhance operational efficiency. Serving a wide range of industries, Billtrust is committed to innovation, customer success, and empowering businesses to streamline their financial processes.
3. Field Training & Enablement Manager @ Airtable (Austin, TX)
The TL;DR: Airtable is looking for a Field Training & Enablement Manager to lead onboarding and enablement programs that ramp up and empower customer-facing teams across Sales, Customer Success, Renewals, and more. If you’re passionate about facilitation, program management, and scaling impactful learning experiences, this role is for you.
About the role: As a Field Training & Enablement Manager, you’ll own Airtable’s onboarding program, “Aircademy,” and deliver ongoing live and virtual training sessions across GTM roles. You’ll collaborate with Field Enablement Partners and subject matter experts to build curriculum, create learning materials, and execute programs that align with Airtable’s evolving sales strategy. You’ll play a critical role in making sure new hires and seasoned field leaders alike are set up for success.
About the company: Airtable is a leading no-code platform that helps organizations streamline their most critical business processes. Trusted by over 500,000 organizations (including 80% of the Fortune 100), Airtable gives people the power to build custom apps without needing to code. Headquartered in Austin, TX, Airtable is committed to a culture of empowerment, innovation, and impact. You’ll join a company focused on helping teams do their best work—while doing your best work, too.
4. Interactive Learning & Development Manager @ Jostens (Hybrid)
The TL;DR: Jostens is hiring an Interactive Learning & Development Manager to design and execute innovative training and engagement programs for both its Independent Salesforce and internal teams. If you’re passionate about fostering continuous learning, driving organizational transformation, and delivering engaging in-person and digital learning experiences, this role offers the opportunity to shape professional growth in a storied, mission-driven company.
About the role: In this position, you’ll lead the strategy, design, and delivery of learning and development programs, including sales academies, onboarding initiatives, regional and virtual training, technology education, and certification processes. You’ll oversee corporate onboarding, create long-term learning paths, and establish KPIs to measure success. The role involves driving organizational change through innovative communication and learning strategies, collaborating cross-functionally to align programs with business goals, and facilitating impactful training sessions such as Jostens University. You’ll also support sales initiatives, build best-practice sharing networks, and serve as a strategic partner connecting functional group strategies to broader organizational objectives.
About the company: Jostens has been a leader in the student commemoration market for over 125 years, serving K-12 schools, colleges, universities, sports teams, and organizations with iconic products like yearbooks, class jewelry, and championship rings. The company’s mission is to capture, celebrate, and inspire life’s meaningful moments, supported by a culture of integrity, customer focus, and innovation.
5. Customer Education Program Lead @ OpenAI (San Francisco, CA)
The TL;DR: OpenAI is seeking a strategic and hands-on Customer Education Program Lead to design and deliver programs that help enterprise customers quickly adopt and confidently use AI. If you have extensive experience in customer education for SaaS products, a data-driven mindset, and a passion for helping organizations unlock the opportunities AI creates, this role offers the chance to shape the learning journey for some of the most cutting-edge technology in the world.
About the role: In this role, you’ll own a core lane of OpenAI’s customer education strategy—from program planning and content creation to delivery and continuous iteration. You’ll design initiatives across channels such as email, guides, webinars, and in-product messaging to drive measurable adoption and engagement. Partnering closely with Sales, Customer Success, Product, Marketing, and Data teams, you’ll use customer feedback, product data, and field insights to inform priorities and refine approaches. You’ll craft clear, engaging narratives, establish success metrics, and experiment with new elements like credentials or advanced learning paths to meet evolving needs.
About the company: OpenAI is an AI research and deployment company committed to ensuring artificial general intelligence benefits all of humanity. Known for pushing the boundaries of AI capability while prioritizing safety, transparency, and human needs, OpenAI develops powerful tools and deploys them responsibly to maximize positive global impact.
6. Director of Customer Education Strategy @ Adobe (San Jose, CA)
The TL;DR: Adobe is seeking a visionary Director of Customer Education Strategy to transform its enterprise training approach and position the company as a leader in SaaS customer education. If you have senior leadership experience in training strategy, a passion for customer success, and the ability to scale innovative learning programs, this role offers the opportunity to shape customer outcomes and revenue growth at a global brand.
About the role: In this position, you’ll define and implement a comprehensive customer education strategy aligned with Adobe’s revenue goals. You’ll lead a high-performing team, drive growth of paid training programs, and oversee the creation of engaging, effective curricula. The role includes piloting and scaling a new cohort-based learning model, enhancing delivery methods (in-person, virtual, self-paced), optimizing the training platform, and fostering customer advocacy. You’ll measure performance through KPIs, collaborate cross-functionally with product, marketing, sales, and customer success teams, and present results to stakeholders. Budget management, operational efficiency, and industry trend integration will be key components of the role.
About the company: Adobe is a global leader in creative and digital experience software, enabling individuals and organizations to design, deliver, and optimize exceptional content across every medium. With a commitment to innovation, diversity, and customer success, Adobe empowers people and brands worldwide to create impactful digital experiences.
7. CX Senior Director, Training & Skills Development @ Tyler Technologies (Plano, TX)
The TL;DR: Tyler Technologies is seeking a senior CX leader to design and lead enterprise-wide training and enablement strategies that empower teams to deliver consistent, exceptional client experiences. If you have extensive experience leading training programs at scale, a passion for customer success, and the ability to align learning initiatives with business outcomes, this role offers the opportunity to make a measurable impact across the organization.
About the role: As the CX Senior Director of Training & Skills Development, you’ll create and manage a CX capability framework that aligns with Tyler’s service excellence goals. You’ll design onboarding, upskilling, and leadership development programs for professionals in Support, Professional Services, and Client Success. The role includes building internal certification and coaching programs, partnering with business unit leaders to develop targeted plans, and ensuring all training solutions drive measurable improvements in customer satisfaction and employee performance. You’ll also foster a culture of continuous learning and peer-to-peer enablement across the company.
About the company: Tyler Technologies is a leading provider of integrated software and technology services for the public sector, helping local, state, and federal agencies operate more efficiently and deliver better services to communities. With a focus on innovation, client success, and measurable outcomes, Tyler empowers public organizations through solutions that improve both operational performance and customer experience.
8. Customer Education and Enablement Manager @ NiCE (Sandy, UT)
The TL;DR: NiCE is looking for a strategic, consultative Customer Education and Enablement Manager to guide customers through onboarding, training, and product adoption. If you're passionate about empowering users through tailored learning experiences and enjoy leading clients to success post-implementation, this role is for you.
About the role: As a Customer Education and Enablement Manager, you’ll lead customers through a customized onboarding and training process—consulting with key stakeholders, identifying pain points, and ensuring proficiency across NiCE’s platform before go-live. You’ll deliver training (remote and occasionally on-site), create content, and support long-term customer success. You'll also collaborate cross-functionally with implementation, technical services, and product teams to continuously improve enablement efforts and influence product development.
About the company: NiCE Ltd. is a global leader in AI-powered, cloud-based software that transforms customer experience, combats financial crime, and enhances public safety. Trusted by 25,000+ businesses—including 85 of the Fortune 100—NiCE handles more than 120 million daily customer interactions. With over 8,500 employees across 30+ countries, NiCE is known for its innovation, impact, and commitment to excellence in customer engagement technologies.
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