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BrainStorm Blog
Four tips for Customer Success leaders from Maranda Dziekonski, Top 50 CCO
1. The minimum necessary experience "Take a look at what is the minimum experience necessary for your customer to be ...
🔉 SaaS Therapy: A masterclass in SaaS customer relationships
Silicon Slopes, Utah – BrainStorm, a Utah-based company, is thrilled to announce the launch of its latest initiative, ...
AI at work: How to securely launch AI tools to your end users
In today's technology-fueled business landscape, companies are constantly on the lookout for innovative ways to gain a ...
Preparing your organization for Microsoft 365 Copilot
Unlock the full potential of Microsoft 365 Copilot for your organization with these essential preparation steps.
SaaS Metrics: The case for looking beyond Monthly Active Usage (MAU)
You probably already know that MAU, or monthly active usage, isn’t the only metric for SaaS success.
Digital employee experience: Bridge the gap between HR & IT
Learn how to bridge the divide between HR and IT to enhance the digital employee experience and deliver long-term ...
What is workflow learning?
If you’re like me, you periodically come across terms like “workflow learning” or “drip training” in the L&D ...
The 6 things customers wish their CSMs realized
In today’s world, companies rely more than ever on their software to successfully operate and get the job done. And ...
[LISTEN] Voice of a SaaS client: What your clients actually need from you to get an ROI
Listen: 5-minute interview with Gavin Joye, Systems Admin at Imagine360 What are SaaS clients saying about their ...